in2Era Help

If you cannot find the answers you are looking for here, or require further assistance purchasing or accessing in2Era, please contact us.

Purchasing and subscription

in2Era.com.au is the home of a range of online children’s books brought to you by Era Publications. The content on the site is accessed through a 12-month subscription which can be purchased at the Era Publications website (https://erapublications.com), alongside our full range of products. When you are ready to start using your online products, you can return to in2Era.com.au to access your content.

Access

Teachers, students, parents and guardians can subscribe to Era’s online products and have access to the in2Era website.

ContContent can be used in class or group lessons, via interactive whiteboard or projector, as well as home use on a personal computer.

Subscriptions

The following subscription types are available for purchase:

  • 1-user subscription: allows a single computer only. Ideal for a family at home or a teacher with one computer or interactive whiteboard (IWB) in a classroom
  • Network subscription: allows an unlimited number of computers and/or IWBs within one school

When you subscribe to an in2Era product, you are purchasing a subscription, which grants you 12 months access to the online content for the number of users your subscription allows. If you require a higher level of access, you may upgrade your subscription at anytime.

Each in2Era subscription is assigned on a per-product basis. For example, you may purchase a network (unlimited user) subscription to Product A, and a 1-user subscription to Product B. This will provide you with unlimited access to Produce A, but only allow access for a single user to Product B. This gives you the flexibility to choose the level of usage you require on a product-by-product basis.

Renewals

Subscribers will receive renewal email reminders well before your current subscription period lapses.

Logging in

When you purchase your subscription to an in2Era product, we will need you to provide us with a username (your email address) and you will need to create a password. Your username and password are used to login to the in2Era website. Once logged in, you will be able to access the content you have subscribed to.

Once you have logged in, your home page will display a list of the in2Era products that you have access to.

While any number of users may login to the website using a single account, access to the content of the site is restricted to the number of users allowed by the subscription. A subscription is counted as being used when a logged-in user is viewing a content page. If you have problems logging in or accessing content, please refer to the FAQ.

What is a student login?

A student login is a second username and password that you can create from your Teacher Login for students to login to in2Era. Many teachers prefer to create student logins so that it can be something easy for the students to remember, and so that students do not need to login with teachers or schools email addresses. Logging in with a student login in exactly the same, but is done simply by clicking on the 'Student Login' button on the home page.

How do I create a student login?

Login to your account using your Teacher Login (the original login given to you when you purchase a subscription). Once you log in you will be taken to a page where you can then create a student username and a student password. The username must be unique, so try and pick something involving your school or your class. The site will tell you if your username has been used by somebody else already and you will then be advised to choose another one. It is best to create a password that is easy for the students to remember and to spell. Usernames and passwords must be at least 6 characters long. Usernames and passwords cannot be the same (ie you cannot have Class2B as the username and the password). Please note: you can only create one student login, not multiple ones.

Frequently Asked Questions (FAQ)

  1. How do I purchase a subscription?
  2. What are the system requirements?
  3. I have logged on, but I cannot access any content
  4. I can login, but there is no content on the pages
  5. I have Flash installed, but I am told that I don’t have it
  6. Can I purchase in2Era titles as hardcopy books?
  7. Are in2Era interactive products available for use offline?
  8. Can I login from home?
  9. Do I need an interactive whiteboard to access in2Era?
  10. Why can I not type my name in the WINGS Online quiz?
  11. Can I use my iPad/iPhone or Android device?
  1. How do I purchase a subscription?

    You need to visit the Era Publications website (https://erapublications.com) or contact us to purchase a subscription. If you are purchasing online, simply add the product to your shopping cart and follow the steps to the check-out process. in2Era online products may be purchased online alongside any other Era products.

  2. What are the system requirements?

    Access to in2Era products requires an internet connection (content is not available for download or use offline). We recommend that you keep your browser and flash player up to date with the latest stable versions.

    Browser

    in2Era products are designed for use with the latest versions of the following browsers. It is recommended that you upgrade if you are using an older version to reduce the risk of a problem occurring.

    The following browsers will also work with in2Era:

    Adobe Flash Player

    The free Adobe Flash player (v9+) is required to view the majority of content on in2Era. If you are experiencing problems with in2Era products, please ensure you have the latest version of the Flash player. Visit http://get.adobe.com/flashplayer to upgrade for free.

    JavaScript

    For full functionality of this site it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser.

    Other software and recommendations

    in2Era.com.au is designed for use on computers, projectors and interactive whiteboards with a display resolution of 1024x768 or higher.

    Due to the multimedia nature of the content on the in2Era website, we recommend a DSL (broadband) internet connection, or faster, to reduce wait times when accessing media-rich content.

    A PDF viewer is required to view and print the worksheets. Visit http://get.adobe.com/reader to download Adobe Acrobat reader.

  3. I have logged on, but I cannot access any content

    If you have entered your username and password and logged in successfully, but still cannot access in2Era content, there may be a few reasons for this.

    1. Sorry, the rest of the content on this page is only available to subscribers

      If you see this message, it means that you do not have access to this product. You may only access products on the in2Era website that you have purchased a subscription for. If you see this message, it means that either there was a problem when you logged in, or you may be attempting to view a product that you have not subscribed to.

      Return to the home page and ensure that you are logged in (you should see a personalised welcome message and a ‘log out’ button), then make sure that the product that you are attempting to view is one that you have purchased a subscription for (a list of your subscription products is available on the Teachers/Parents page).

    2. An error occurred – subscription limit exceeded

      If you see this message, it means that you have reached the limit for the number of users that your subscription allows. For example, if you are the second person attempting to access a product that you have only a 1-user subscription for, this error message will appear. To gain access to the content, you may upgrade your subscription, or wait for the other user to log out.

      If you have a single user subscription, you may see this message even if you know that nobody else is logged into your account. This is caused by users not vacating their subscription spot properly and, as a result, the subscription spot they were using is not made available. The most common cause of this is a user closing their browser without logging out.

      This issue should only occur if you have a one user subscription and users are constantly swapping without logging out of the product.

      To prevent this from happening, ensure that users always free up their subscription by logging out before closing their browser. If this does happen, don’t worry. The licence will reset itself after about 20 minutes and you will be able to login as normal.

  4. I can login, but there is no content on the pages

    Please ensure that you have the Adobe Flash Player plug-in (version 9+) installed in your browser. Please refer to the System Requirements section for more information.

  5. I have Flash installed, but I am told that I don’t have it

    This occurred if your browser does not have JavaScript enabled. To access in2Era content you must enable JavaScript. Please consult your browsers help files for information on how to do this.

  6. Can I purchase in2Era titles as hardcopy books?

    Yes, most of the titles on in2Era are available for purchase as hardcopy books. Visit Era Publications for more information.

  7. Are in2Era interactive products available for use offline?

    No. At this time access to our interactive products is only available as a 12-month subscription to our website. in2Era products are not available to download for use offline.

  8. Can I login from home?

    Yes, you can! You can make use of your in2Era subscriptions from anywhere that you have a computer or interactive whiteboard and an internet connection. For more information, consult the terms and conditions of your subscription, and make sure your computer meets the System Requirements.

  9. Do I need an interactive whiteboard to access in2Era?

    No, in2Era content does not rely on any proprietary hardware to run. You can access in2Era.com.au just as you would any normal website - from a PC, Mac, laptop or interactive whiteboard.

    The software requirements are standard for multimedia websites delivering media-rich content. Most users should already have the software required to access in2Era content installed on their computers but, if not, all are easily available to download for free. Please see the System Requirements section for more information.

  10. Why can I not type my name in the WINGS Online quiz?

    You will not be able to type your name if you are using this product in full screen. Adobe Flash does not allow this for security reasons. Therefore, just make sure you are using the product in normal screen when you type your name in. After that, you can resume using it in full screen mode if you wish.

  11. Can I use my iPad/iPhone or Android device?

    1.iPad/iPhone devices

    No, iPad/iPhone devices can not access in2Era as Flash is not native to these devices. You can try download a 3rd party browser from the Apple App Store that converts Flash content in a browser to HTML5. This should give you access, but we can no guarantee the results.

    If you choose to use a iPhone, iPad, make sure it meets the System Requirements before you subscribe to any in2Era product.

    2.Android devices

    Yes, some Android devices can access in2Era. Results can/will vary depending on the operation system and hardware specs of your device.

    If you choose to use a Android device, make sure it meets the System Requirements before you subscribe to any in2Era product.